Job Title: Sales Associate

Job Overview: 

Our team members are expected to provide the highest level of customer service and guest satisfaction at all times. We have a very diverse range of fashionable products that change frequently; you will be expected to learn about all our products and keep up to date on new arrivals in store. Our sales team is responsible for assisting our guests in selecting and purchasing stylish, high quality intimate apparel.  You will also be working within our cloud based point-of-sale system to look up inventory listings, complete sales transactions, interpret customer sales records to recommend relevant products and loyalty rewards. Additional duties include many other aspects of daily operations: such as preparing new products for the sales floor, maintaining the cleanliness of our location. 

Responsibilities of the position will include: 

• Engage a variety of customers in a warm friendly way
• Communicate clearly and effectively with customers and staff
• Send and receive phone and email communications clearly and courteously
• Search inventory database for specific items and stock levels
• Count and record inventory accurately
• Ability to read, comprehend and record sales history and customer notes
• Maintain the highest standards of presentation and cleanliness
• Consistently deliver excellent service to ensure high levels of customer satisfaction
• Meet sales objectives and maintain product knowledge
• Respond to customer complaints and concerns in a professional manner.
• Comply with health and safety regulations.
• Keep shop materials stocked and in order
• Assist in any area of store operations as needed

Hours, Pay & Benefits:

• Competitive hourly wages
• Paid weekly
• 30% employee discount, Bonuses & Free Product
• Great store hours. No long nights or early mornings.
• Paid training and Room for growth within the company.
• Work schedules available online two weeks in advance
• Working for a small local business.

Requirements and Ideal Traits:

• Availability to work 10 - 15 scheduled hours weekly with flexible work schedule.
• Willingness to learn and take direction.
• Dependability is essential to this position to ensure adequate coverage to meet boutique objectives.
• Team-orientated & energetic.
• Must be able to work available to work weekends & holiday shifts.
• Ability to work independently.
• Retail Sales / Customer Service experience preferred.
• Luxury retail experience is a plus.  
• Proactive with general tasks.
• Comfortable working with/discussing the human body with professionalism and empathy. 
• An interest in fashion and lingerie.
• Not required but preferred: intention to become a certified Bra Fit Specialist (training offered, pay increase upon completion of certification).
• Not required but preferred: able to travel between locations (pay increase offered). 

Physical Requirements:

• Constant walking/Standing
• Occasional lifting up to 35 lbs

Job Title: Sales Associate

Job Overview: 

Our team members are expected to provide the highest level of customer service and guest satisfaction at all times. We have a very diverse range of fashionable products that change frequently; you will be expected to learn about all our products and keep up to date on new arrivals in store. Our sales team is responsible for assisting our guests in selecting and purchasing stylish, high quality intimate apparel.  You will also be working within our cloud based point-of-sale system to look up inventory listings, complete sales transactions, interpret customer sales records to recommend relevant products and loyalty rewards. Additional duties include many other aspects of daily operations: such as preparing new products for the sales floor, maintaining the cleanliness of our location. 

Responsibilities of the position will include: 

• Engage a variety of customers in a warm friendly way
• Communicate clearly and effectively with customers and staff
• Send and receive phone and email communications clearly and courteously
• Search inventory database for specific items and stock levels
• Count and record inventory accurately
• Ability to read, comprehend and record sales history and customer notes
• Maintain the highest standards of presentation and cleanliness
• Consistently deliver excellent service to ensure high levels of customer satisfaction
• Meet sales objectives and maintain product knowledge
• Respond to customer complaints and concerns in a professional manner.
• Comply with health and safety regulations.
• Keep shop materials stocked and in order
• Assist in any area of store operations as needed

Hours, Pay & Benefits:

• Competitive hourly wages
• Paid weekly
• 30% employee discount, Bonuses & Free Product.
• Opportunity to receive tips for excellent customer service
• Great store hours.  No long nights or early mornings
• Paid training and Room for growth within the company
• Work schedules available online two weeks in advance
• Working for a small local business

Requirements and Ideal Traits:

• Availability to work 10 - 15 scheduled hours weekly:  Sundays and Mondays definite
• Willingness to learn and take direction.
• Dependable with scheduled shifts
• Team-orientated & energetic.
• Must be able to work available to work weekends & holiday shifts.
• Ability to work independently.
• Retail Sales / Customer Service experience preferred.
• Luxury retail experience is a plus.  
• Proactive with general tasks.
• Comfortable working with/discussing the human body with professionalism and empathy. 
• An interest in fashion and lingerie.
• Not required but preferred: intention to become a certified Bra Fit Specialist (training offered, pay increase upon completion of certification).
• Not required but preferred: able to travel between locations (pay increase offered). 

Physical Requirements:

• Constant Walking / Standing
• Occasional lifting up to 35 lbs

Job Title: Certified Bra Fitter

Job Overview: 

Our team members are expected to provide the highest level of customer service and guest satisfaction at all times. We have a very diverse range of fashionable products that change frequently; you will be expected to learn about all our products and keep up to date on new arrivals in store. Our Bra Fitters are responsible for assisting our guests in selecting and purchasing stylish, high quality bras and intimate apparel. Bra fitters will engage with customers directly throughout the fitting process, they are expected to listen and offer recommendations based on both customer feedback and your own knowledge and understanding of the products we offer. You will also be working within our cloud based point-of-sale system to look up inventory listings, complete sales transactions, interpret customer sales records to recommend relevant products and loyalty rewards. Additional duties include many other aspects of daily operations: such as preparing new products for the sales floor, maintaining the cleanliness of our location. 

Responsibilities of the position will include: 

• Engage a variety of customers in a warm friendly way
• Communicate clearly and effectively with customers and staff
• Send and receive phone and email communications clearly and courteously
• Search inventory database for specific items and stock levels
• Count and record inventory accurately
• Ability to read, write, comprehend and record sales history and customer notes
• Maintain the highest standards of presentation and cleanliness
• Consistently deliver excellent service to ensure high levels of customer satisfaction
• Meet sales objectives and maintain product knowledge
• Respond to customer complaints and concerns in a professional manner.
• Comply with health and safety regulations.
• Keep shop materials stocked and in order
• Assist in any other area of store operations as needed
• Build lasting customer relationships by educating and empowering customers
• Maintain an extensive knowledge of all our products with general knowledge of other product trends in the lingerie industry
• Gather customer fit beedback and personal observations about specific products to share with the team and improve our offering

Hours, Pay & Benefits:

• Competitive hourly wages
• Paid weekly
• 30% employee discount, Bonuses & Free Product.
• Great store hours.  No long nights or early mornings
• Room for growth within the company
• Work schedules available online two weeks in advance
• Working for a small local business

Requirements and Ideal Traits:

• Availability to work 25 - 40 scheduled hours weekly
• Willingness to learn and take direction.
• Dependable with scheduled shifts
• Team-orientated & energetic.
• Must be able to work available to work weekends & holiday shifts.
• Ability to work independently.
• Retail Sales / Customer Service experience preferred.
• Luxury retail experience is a plus.  
• Bra fit experience and/or industry certifications required
• Proactive with general tasks.
• Comfortable working with/discussing the human body with professionalism and empathy. 
• An interest in fashion and lingerie.
• Ability to quickly gain customer confidence, even when addressing uncomfortable topics
• Patient and thoughtful, problem solver
• Not required but preferred: able to travel between locations (pay increase offered). 

Physical Requirements:

• Constant Walking / Standing
• Occasional lifting up to 35 lbs

Job Title: Regional Sales Associate

Job Overview: 

Our Regional Sales Associate will be providing all of the same Duties and Responsibilities as our Sales Associates with the additional duties of being available to work at both of our boutique locations during the week and transporting inventory between the locations when needed. Additional compensation will be available as noted below under Hours, Pay & Benefits.

Our team members are expected to provide the highest level of customer service and guest satisfaction at all times. We have a very diverse range of fashionable products that change frequently; you will be expected to learn about all our products and keep up to date on new arrivals in store. Our sales team is responsible for assisting our guests in selecting and purchasing stylish, high quality intimate apparel.  You will also be working within our cloud based point-of-sale system to look up inventory listings, complete sales transactions, interpret customer sales records to recommend relevant products and loyalty rewards. Additional duties include many other aspects of daily operations: such as preparing new products for the sales floor, maintaining the cleanliness of our location. 

Responsibilities of the position will include: 

• Working at Fells Point two days: Sundays and Mondays and at the Annapolis Boutique three other days that week. TBD
• Transporting inventory and supplies as needed between the two store locations.
• Engage a variety of customers in a warm friendly way.
• Communicate clearly and effectively with customers and staff.
• Send and receive phone and email communications clearly and courteously.
• Search inventory database for specific items and stock .
• Count and record inventory accurately.
• Ability to read, comprehend and record sales history and customer notes.
• Maintain the highest standards of presentation and cleanliness.
• Consistently deliver excellent service to ensure high levels of customer satisfaction.
• Meet sales objectives and maintain product knowledge.
• Respond to customer complaints and concerns in a professional manner
• Comply with health and safety regulations
• Keep sho materials stocked and in order
• Assist in any area of store operations as needed

Hours, Pay & Benefits:

• Competitive hourly wages
• EZ Pass and Parking paid
• Paid weekly
• 30% employee discount, Bonuses & Free Product.
• Opportunity to receive tips for excellent customer service
• Great store hours.  No long nights or early mornings
• Paid Training and Room for growth within the company
• Work schedules available online two weeks in advance
• Working for a small local business

Requirements and Ideal Traits:

• Availability to work full time: Sundays and Mondays at Fells Point with additional hours in Annapolis
• Have reliable transportation
• Willingness to learn and take direction.
• Dependable with scheduled shifts
• Team-orientated & energetic.
• Must be able to work available to work weekends & holiday shifts.
• Ability to work independently.
• Retail Sales / Customer Service experience preferred.
• Luxury retail experience is a plus.  
• Proactive with general tasks.
• Comfortable working with/discussing the human body with professionalism and empathy. 
• An interest in fashion and lingerie.
• Not required but preferred:  inention to become a certified Bra Fit Specialist (training offered, pay increase upon completion of certification)

Physical Requirements:

• Constant Walking / Standing
• Occasional lifting up to 35 lbs